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SMBcrm vs Monday.com

Purpose-built CRM, not a project board with CRM features

Quick Comparison

Pricing

SMBcrm
$97 - $297/mo
Flat rate, unlimited users
Monday.com
$12 - $28/seat/mo
Per user pricing adds up

Best For

SMBcrm

Small & medium businesses wanting a complete customer relationship platform

Monday.com

Teams who want visual project boards with basic deal tracking

Setup & Ease

SMBcrm
Minutes setup
Ease of use: 4.8/5
Monday.com
Hours setup
Ease of use: 4.4/5

Already know SMBcrm beats Monday.com for you? Get started in minutes — backed by a 60-day money-back guarantee.

Detailed Comparison

See how SMBcrm stacks up against Monday.com across the features that matter most to growing businesses.

Feature
SMBcrm
Monday.com
Contact Management
Email Marketing
Landing Pages & Funnels
SMS & Text Messaging
Pipeline Management
Marketing Automation
Appointment Scheduling
Reputation Management
AI-Powered Insights
Limited
Built-in Calling

Compare the True Cost

Straightforward pricing vs hidden costs. See how SMBcrm compares to Monday.com when you factor in everything your business needs.

Recommended
SMBcrm

SMBcrm

Startup
2 users, unlimited contacts, all CRM features, $10 usage credit
$97/mo
Professional
Unlimited users, unlimited contacts, all CRM features, $98 usage credit
$297/mo
Enterprise
Unlimited users, priority support, advanced onboarding, dedicated account manager
Custom

All plans include unlimited users

M

Monday.com

Basic
Basic CRM, unlimited contacts, mobile app
$12/seat/mo
Standard
Timeline views, automations, integrations
$17/seat/mo
Pro
Advanced automations, private boards, time tracking
$28/seat/mo
Enterprise
Advanced reporting, enterprise security, premium support
Custom

A 5-person team on Monday.com Pro pays $140/mo for visual pipeline boards and basic automations -- but still has no email marketing, no SMS, no landing pages, no appointment scheduling, and no calling. SMBcrm Professional gives you all of that plus true CRM features for $297/mo.

Why Businesses Switch from Monday.com

1

Built for Customer Relationships, Not Just Tasks

Monday.com is a project management tool that added CRM features. SMBcrm is purpose-built for customer engagement with native SMS, calling, email marketing, and relationship tracking.

2

Complete Communication Channels Included

SMBcrm includes two-way SMS, email marketing, built-in calling, and automated follow-ups. Monday.com requires cobbling together third-party integrations for basic customer communication.

3

Marketing & Sales in One Platform

Monday.com focuses on internal workflows and deal boards. SMBcrm gives you the full customer journey -- from lead capture with landing pages to nurturing with email/SMS to closing deals and managing relationships.

4

ISO 27001 Certified Security

Enterprise-grade data protection with ISO 27001 certification, built on infrastructure handling over 1 billion interactions with 99.9% uptime.

Free Migration

We'll move your data from Monday.com — free

Switching CRMs feels risky because of the move. So we do it for you: our team migrates your contacts, pipelines, and notes, helps rebuild your automations, and walks your team through setup — at no charge, on every plan.

Contacts, pipelines & notes migrated

Your customer history arrives intact — imported, deduplicated, and organized.

Automations rebuilt with you

We help recreate your follow-up sequences and workflows, often better than before.

Guided onboarding included

Unlimited group training plus 24/7 chat, ticket, and Zoom support on every plan.

60-day money-back guarantee

If it's not the right fit, you get a full refund — no questionnaires, no retention calls.

Ready to switch from Monday.com?

Get started risk-free with our 60-day money-back guarantee and experience the difference. Our team will help you migrate your data.

60-day money-back guarantee on all plans.

Still comparing options? See the top Monday.com alternatives

60-day money-back guarantee

Ready to switch from Monday.com?

See why businesses move from Monday.com to SMBcrm — more tools, one platform, a fraction of the cost.

60-day money-back guarantee

Full refund within 60 days if SMBcrm isn't right for you

No setup fees

Get started in minutes, we handle the heavy lifting

Cancel anytime

No long-term contracts, stay because you want to